Mum with MS refused access to toilet...again

Halstead Gazette: Mum with MS refused access to toilet...again Mum with MS refused access to toilet...again

A mum with multiple sclerosis had a traumatic case of déjà vu - telling how she was again left humiliated by petrol station staff who wouldn’t let her use the toilet.

Lisa Scrimshaw, 35, has progressive MS, which means she is not always able to control her bladder.

In December 2012, she was refused permission to use the staff toilet at Sainsbury’s petrol station, in Tollgate, because of staff safety policies and was left to wet herself in the middle of the store.

Sainsbury’s duly apologised and vowed to ensure it never happened again.

On Tuesday, Mrs Scrimshaw, of Mitchell Avenue, Halstead, had the same problem again when she visited the Esso petrol station in Trinity Street, Halstead.

She said: “If I saw someone crying, holding themselves, needing to go to the toilet, I wouldn’t see them as a threat."

David Hathaway, a spokesman for MRH, which owns the petrol station, said staff were following security and safety policy, but admitted it now planned to review the guidelines in light of the incident.

See today's Gazette for the full story

Comments (2)

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7:39pm Fri 7 Feb 14

PaineFury{ says...

Some staff need to realise that there are many diseases you can't see. I have MS myself and I live with symptoms on a daily basis that I do not choose to live with. Believe me, if I had the option I would happily take my dizziness, balance problems and pain but those with chronic or debilitating disease do not have a choice. We need all the help we can get
Some staff need to realise that there are many diseases you can't see. I have MS myself and I live with symptoms on a daily basis that I do not choose to live with. Believe me, if I had the option I would happily take my dizziness, balance problems and pain but those with chronic or debilitating disease do not have a choice. We need all the help we can get PaineFury{

10:58pm Fri 7 Feb 14

OMPITA [Intl] says...

Anyone fancy a job as a parking warden with the North Essex Parking Partnership?

Just mention on your CV that you worked at the Esso Petrol Station in Trinity Street, Halstead.

You can start Monday!
Anyone fancy a job as a parking warden with the North Essex Parking Partnership? Just mention on your CV that you worked at the Esso Petrol Station in Trinity Street, Halstead. You can start Monday! OMPITA [Intl]

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