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East/South East: Thousands remain without power
8:50am Tuesday 29th October 2013 in News
UK Power Networks engineers have restored power to the majority of customers (562,000 properties) who were affected when high winds caused extensive damage to power lines yesterday.
Latest figures show there are currently approximately 48,000 properties in the East and 9,600 in the South East still without power and these figures are changing constantly.
The storm affected nearly 600,000 customers.
UK Power Networks has five times the normal number of engineers on duty (750 compared to 150 on a usual day) and many extra call advisors answering the phones.
Other electricity distribution companies are supporting the company by lending their staff and, today about 900 engineers will be working hard to repair the damaged network and restore power to customers as soon as possible.
That is six times the usual number on duty.
Anyone spotting a damaged power line is urged to report it to UK Power Networks, but to stay well clear.
Customer service staff and volunteers from the British Red Cross, which works in partnership with UK Power Networks, will also be on site helping people in the worst affected areas.
To date, UK Power Networks has received more than 120,000 calls.
Customers can report any power cuts and damaged lines on free helplines: In the South East call 0800 783 8866 and in the East of England call 0800 783 8838.
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